Virtual Appointment Metrics

Gaidge LLC, Gainesville, GA announces new Virtual Appointment Metrics

August 25, 2020

Gaidge™ LLC released an update to its software platform that now includes virtual consultation metrics and appointment tracking. The addition will be automatically available and included for all Gaidge accounts at no additional charge. The initial release has been mapped for Carestream/OrthoTrac and Dolphin Management software programs with the next release scheduled to include the remaining PMS partners.

The Gaidge platform's powerful features are automated with nightly uploads to give clients unprecedented visibility into the practice's performance, essential business metrics and goals. Gaidge is fully integrated with the leading practice management systems for seamless operations and no additional data entry.

Virtual consultation technology has swept the industry over the last few months amidst the covid-19 pandemic giving offices a viable alternative to traditional methods of seeing patients. In addition, many have found that the technology has broader and more long-term application than simply helping in the current and unusual time. Virtual consultations and virtual visits can increase opportunities to connect with patients as well as minimize the need for in-person visits for routine checks, triage and observation.

"This new addition provides an added service to our clients to help them easily understand and realize the potential growth impact of virtual consultations and virtual observation checks, as well as reducing scheduled appointments for retainer checks and emergency triage. We are excited to help practices track their performance and make the most of virtual technology." said Mary Beth Kirkpatrick, President of Gaidge and partner at impact360 Consulting.

With a few easy steps setting up your practice management software, Gaidge clients can now track their virtual consultations in the following areas:

  • Exams and New Patients
  • Origin of Starts
  • Pre-Treatment Observation
  • Between Phases Observation
  • Schedule Statistics
  • Repair Detail
  • Retention Appointments

The company is offering guidance and support in setting up clients' practice management software to deliver the information to Gaidge. Contact if you are an existing Gaidge user. Contact if you'd like to learn more about the features of the software.

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About Gaidge

Gaidge is a data solutions company committed to providing actionable business intelligence for our clients. Our software is an essential business management tool that provides business intelligence dashboards, benchmarking and performance comparisons for orthodontic practices. The cloud-based analytics platform fully integrates with practice management software and provides 80+ metrics daily on the health and progress of your practice. Gaidge was created as an efficiency tool to support the highly detailed work done by practice and financial consultants in the orthodontic industry. Decades of practice management, software and industry expertise are behind the design of our suite of data management solutions that equip practice owners with essential information required to make data-driven decisions. Gaidge users are also part of a secure community where they can review comparisons of aggregated data and leverage comprehensive performance benchmarks. Gaidge provides reliability, accuracy and time savings that maximize value for the business, allowing clinicians and staff to focus on patient care and a positive treatment experience.

Learn more at

Call us 800-287-3396 or email

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