Effective Date: March 28, 2019
Last Updated: July 14, 2021
Gaidge, LLC (referred to herein as "Gaidge",
"we", "our", or "us") and its affiliates, recognizes the importance of
protecting the Personal Information we may collect from visitors, users and any
other individual or entity ("Users", "you", or "your"). Gaidge LLC has created
this privacy policy in order to explain our privacy practices. This Privacy
Policy sets out how Gaidge LLC collects and uses the personal information we
may receive from and about you and when we collect Personal Information through
your use of the website, www.gaidge.com, and other Gaidge-related sites,
software and applications accessible on or by any top-level Gaidge domain owned
by us (each, a "Site" and collectively the "Sites"), through our social media
pages that we control, and through email messages that we may send to you
(collectively, the "Services").
Gaidge can collect personal
information in a number of ways. Gaidge collects information from customers to
whom Gaidge provide services, as those
customers will be required to set up an account with Gaidge and to disclose certain non-public, personal
information. Gaidge may also collect
personal information when you use or visit Gaidge websites or attend a Gaidge sponsored or
hosted event.
Gaidge believes in the importance of handling your
personal information carefully and is committed to having transparent privacy
practices. For complete privacy details for customers who use Gaidge services, in addition to this policy, see
also our customer privacy statement within the Gaidge application.
If a customer
declines to provide personal information or asks us to delete it, we may be
unable to continue to provide or support our products or services.
By using any website of Gaidge ,
you warrant and represent that you have read, understand and agree to all terms
and conditions of this Privacy Policy and that you give Gaidge permission to use and store your personal
information consistent with this Privacy Policy and Gaidge's Terms and
Conditions. By using the Sites, you signify your acceptance of this
Privacy Policy. If you do not agree to this Privacy Policy, please do not use
the Sites. If you have any questions or comments about this Privacy Policy,
please submit a request to privacy@gaidge.com.
Types of Personal Information that Gaidge
May Collect From You:
The type of information we
collect will depend on your interactions with Gaidge . It may include:
Contact and Log In Information. Name, practice name, business name,
employer, title, email address, physical address, phone number, and similar
contact info, user names and passwords.
Payment Information. Credit card number, banking information and
billing address.
Demographic Information. Gaidge
does not regularly gather demographic information, but may occasionally
collect age, gender, regional and operational details in aggregated formats.
Registration Information. Product
registration information, product interest information, transaction
information, orthodontic license, and in some cases, staff license or
verification information. We may also collect registration information related
to your attendance at Gaidge events,
including travel info, scheduling information, food preferences or allergies,
accessibility requests and others.
Usage and Geographic Data. Gaidge collects personal information related to your
use of our products, services and websites. We analyze that usage data so that
we can improve our products and your experience with them. Usage data may
include information about your computer's or mobile device's operating system
and browser type; your device type; details about how you are using our
products (including natural language queries); view your Internet Protocol (IP)
address, and geographic areas derived from your IP address; networking
connection data; Gaidge cookie
information; file information; metadata; time stamped logs regarding access
times and duration of visits; the websites you visited before coming to
Gaidge websites; and other usage data
relating to your activities on our websites, including the pages you request.
We may link this information to the personal information we have collected
about you and use it for the purposes described in this Privacy Policy, and we
may deliver targeted marketing and product information back to you based on
your usage data.
Third Party Data. We may receive your
personal information from third party suppliers or partners. If you connect
with Gaidge accounts on third party
social networking sites, we may receive information about your social
networking accounts, for example, your name, user name or display name, public
profile, and email address. We may combine information you provide with data we
collect automatically and with data we receive from third parties. Certain
third parties, including analytics companies, advertisers and ad networks, may
automatically collect information about you through our websites using cookies,
Web beacons, and device identifiers, including personal information about your
online activities over time and across different websites, devices, online
channels and applications.
Images, Video and Recordings. Pictures, videos or audio recordings
may be collected by Gaidge . For example, if you attend a Gaidge event, your
image may be captured in a photo or video. If you call Gaidge customer support, your call may be recorded.
We may facilitate third party
services or ways to share data through third parties, including social media
platforms, websites, applications, and services through "plug-ins," widgets,
buttons, and other third party features connected with our websites,
communications or products.
Links to Other Websites The Sites may contain links to
webpages operated by parties other than Gaidge. We do not control such websites
and are not responsible for their contents or the privacy policies or other
practices of such websites. Third parties whose services you use in connection
with Gaidge , such as third parties whose websites we link to, may have
information practices that are different from ours. This Privacy Policy does
not apply to the activities of third parties when they are collecting or using
data for their own purpose or on behalf of others. We are not responsible for
the activities of these third parties. Our inclusion of links to such websites
does not imply any endorsement of the material on such websites or any
association with their operators. Further, it is up to the User to take
precautions to ensure that whatever links the User selects or software the User
downloads (whether from this Site or other websites) is free of such items as
viruses, worms, trojan horses, defects and other items of a destructive nature.
These websites and services may have their own privacy policies, which the User
will be subject to upon linking to the third party's website. We encourage you
to review their privacy policies to understand how they use your information.
If you have any questions about
the privacy practices of other websites, you should contact the relevant
parties controlling these websites for more information.
Why Gaidge
May Collect and Use Personal Information
Reasons for Collecting and/or
Using Your Information. We will only process your personal information
where at least one of the following applies:
•
We need to collect and use your personal information to
perform our responsibilities under our contract with you and to provide you
with tools and services;
•
We have a legitimate reason to collect and use your
personal information. For example, it is in our legitimate interests to use
usage data including your personal information to improve our products and
services; to tell you about changes to this Privacy Policy and other policies;
to tell you about new products, services and events or changes to our products,
services or websites; for business reasons (for example to develop and expand
our business); and to tell you about offers or promotions we are running;
•
You have given consent to use your personal
information. You may withdraw consent by "opting out" where we give
you the opportunity to do so, or by contacting us using the contact details on
our website;
•
If it is necessary for us to use your personal
information in order to comply with a legal obligation; or
•
You have chosen to make the information public. You
should not share any personal information which you wish to keep confidential
or private.
How Gaidge Uses Personal Information
Ways we Use Personal Information. We use the personal information
we collect for the purposes described in this Privacy Policy, as covered in any
agreement that incorporates this Policy, or as disclosed to you in connection
with our websites. For example, we will use your information to:
•
Provide and deliver products or services, including
software updates;
•
Operate and improve our operations, systems, products,
and services;
•
Understand you and your preferences to enhance your experience;
•
Respond to your comments and questions and provide
customer service;
•
Provide service and support, such as sending
confirmations, invoices, technical notices, updates, security alerts, and
administrative messages and providing customer support and troubleshooting;
•
Communicate with you and your referrals about
promotions, upcoming events, and news about products and services offered by
Gaidge and our selected partners;
•
Link or combine information about you with other
personal information we get from third parties, to help understand your needs
and provide you with better and more personalized service;
•
Enforce our terms and conditions or protect our
business, partners, or users; or
•
Protect against, investigate, and deter fraudulent,
unauthorized, or illegal activity
Protecting Your Personal Information
Gaidge works to keep your personal information
confidential and secure and does not sell your personal data. We do not have,
nor would we be able to disclose, health or other personal information and we
do not share your individual practice information. Only in limited
circumstances, as described in this Policy, will Gaidge share your personal information with third
parties.
Your Gaidge account is password-protected so that only
you and authorized Gaidge staff have
access to your account information. In order to maintain this protection, do
not give your password to anyone. If you share a computer, you should sign out
of your Gaidge account and close the
browser window before someone else logs on. This will help protect your
information from disclosure to third parties.
Gaidge makes every effort to ensure that your
information is secure by maintaining physical, electronic, and procedural
safeguards to protect your personal information. For example, we and/or our service
providers use commercially reasonable security measures such as encryption,
firewalls, and Secure Socket Layer software (SSL) or hypertext transfer
protocol secure (HTTPS) to protect Personal Information. However, no data transmission over the Internet
can be guaranteed to be 100% secure. As a result, Gaidge cannot guarantee the security of any
information you transmit to it, and you do so at your own risk. While
Gaidge will use commercially reasonable
efforts to ensure the security of all personal information, Gaidge expressly disclaims any liability for any
unauthorized access to or use of its secured servers and/or any and all
personal information stored therein, and you agree to hold Gaidge harmless from any damages that may result
therefrom. Gaidge expressly disclaims
any liability that may arise should any other individuals obtain information
you submit to any Gaidge website. . If
you become aware of any breach of the terms of this Privacy Policy or of the
security of the Services, please notify us by email at privacy@gaidge.com.
Disclosing personal information., Gaidge may share your personal information with
third parties in certain limited circumstances. For example:
·
We may share your personal information when you
have your permission, including when you choose to post to our websites;
·
We will disclose your personal information to
comply with legal requirements, for example, in response to a court order or a
subpoena. We also may disclose your personal information in response to a law
enforcement agency's request, or where we believe it is necessary to
investigate, verify, prevent, enforce compliance with, or take action regarding
illegal or suspected illegal activities; suspected fraud; situations involving
potential threats to the physical safety of any person; protection of the
rights and property of Gaidge , our agents, customers, or others; violations or
suspected violations of our agreements and policies; or as otherwise required
or permitted by law or consistent with legal
requirements;
·
We may transfer or disclose your personal
information for corporate reasons, for example, to third parties in connection
with or during negotiation of any merger, financing, acquisition, bankruptcy or
similar transaction. We may also share personal information with our auditors,
attorneys or other advisors in the connection with corporate functions.
·
Finally, we also share aggregated, anonymized or
statistical information with others for a variety of purposes, for example, for
improving education, products and services for Gaidge and others.
We attempt to notify you about legal demands for your
Personal Information when appropriate in our judgment, unless prohibited by law
or court order or when the request is an emergency. We may dispute such demands
when we believe, in our discretion, that the requests are overbroad, vague or
lack proper authority, but we do not promise to challenge every demand.
Controlling your Personal Information. Our marketing emails permit
you to "opt-out" of receiving further marketing emails. You may
contact us at marketing@gaidge.com at
any time to let us know that you no longer wish to receive further marketing
emails. If you opt-out, we may still send you transactional emails.
Transactional emails include emails about your accounts and our business
dealings with you, such as renewals and updates, and, as allowed by applicable
law, requests for your participation in surveys.
When you use our websites, you can
usually choose to set your browser to remove cookies and to reject cookies from
our servers. If you choose to remove or reject cookies, this could affect
certain features or services of our websites.
Our Retention of Your Personal Information
We use and retain your Personal
Information for as long as necessary to fulfill the purpose for which it is
being processed, to carry out legitimate business interests, as well as on the
basis of applicable legal and contractual requirements (such as applicable statutes
of limitation).
Your Privacy Choices
You may have
certain rights relating to your Personal Information, subject to local data
protection law. Whenever you choose to visit our Site or use our Services, we
aim to provide you with choices about how we use your Personal Information.
Subject to applicable law, you may obtain a copy of Personal Information we
maintain about you. In addition, if you believe that Personal Information we
maintain about you is inaccurate, subject to applicable law, you may have the
right to request that we correct or amend the information by contacting us as
indicated in the "How to Contact Us" section below. To help protect your
privacy and maintain security, we will take steps to verify your identity
before granting you access to the information.
International Transfer
The Personal Information we collect is stored
and/or processed where we or our partners, affiliates, and third-party
providers maintain facilities. Please be aware that the locations to which we
store, process, or transfer your Personal Information may not have the same
data protection laws as the country in which you initially provided the
information. If we transfer your Personal Information to third parties in other
countries: (i) we will perform those transfers in accordance with the
requirements of applicable law; and (ii) we will protect the transferred
Personal Information in accordance with this privacy policy.
Children's Privacy
The Sites and
Services are not designed or intended to be used by anyone under the age of 13.
If you are under the age of 13, do not use the Services, or make purchases via
the Services, use any interactive features of the Services, or post any
Personal Information to our Sites or submit any Personal Information via the Services.
We do not knowingly or intentionally gather Personal information about children
who are under the age of 13. If a child
has provided us with Personal Information, a parent or guardian of that child
may contact us to have the information deleted from our records. If you believe
that we might have any information from a child under age 13 in the applicable
jurisdiction, please contact us privacy@gaidge.com. If we learn that we have
inadvertently collected the Personal Information of a child under 13, or
equivalent minimum age depending on jurisdiction, we will take steps to delete
the information as soon as possible and cease the use of that information in
accordance with applicable law.
Direct
Marketing and "Do Not Track" Signals
Gaidge does not
track its users over time and across third party websites to provide targeted
advertising and therefore does not respond to Do Not Track (DNT) signals.
However, some third party sites do keep track of your browsing activities when
they serve you content, which enables them to tailor what they present to you.
If you are visiting such sites, your browser may include controls to block and
delete cookies, web beacons and similar technologies, to allow you to opt out
of data collection through those technologies.
California residents are entitled to contact
us to request information about whether we have disclosed Personal Information
to third parties for the third parties' direct marketing purposes. Under the
California "Shine the Light" law, California residents may opt-out of our
disclosure of Personal Information to third parties for their direct marketing
purposes. You may choose to opt-out of the sharing of your Personal Information
with third parties for marketing purposes. To make such a request you should
send (a) an email to privacy@gaidge.com with the subject heading "California "Shine the Light" Privacy Rights,"
or (b) a letter addressed to Gaidge [INSERT ADDRESS]. In your request, please
attest to the fact that you are a California resident and provide a current
California address for our response. Please be aware that not all information
sharing is covered by the California privacy rights requirements and only
information on covered sharing will be included in our response. We reserve our right not to respond to
requests submitted to addresses other than the addresses specified in this
paragraph.
Updates. From time to time, we will update this Privacy Policy. You
may view the current Privacy Policy on Gaidge's Privacy Policy webpage. In the
event there are material changes to our Privacy Policy, in addition to updating
the policy on Gaidge's Privacy Policy webpage, Gaidge will endeavor to notify
you of such changes via email, but will not be liable for any failure to do so.
How to contact us. If you have any
questions about this Privacy Policy, Gaidge
practices, or your dealings with any Gaidge website, visit our contact us page on our website
to get in touch with us.
